Billing Policy

At Gym Equipment Super Shop, we are committed to providing a transparent and straightforward billing experience for our valued customers in the United Kingdom. This summary billing policy outlines key information regarding our billing practices.

Pricing Transparency:

We strive to offer competitive and transparent pricing for all products and services on our website. Prices displayed on our website are inclusive of Value Added Tax (VAT) and any applicable fees. The total amount due will be clearly displayed in your shopping cart before you proceed to checkout.

Payment Methods:

We accept various payment methods, including credit/debit cards. Please note that we do not store your payment information for security reasons.

Order Confirmation:

Upon successful payment, you will receive an order confirmation email. This email will include a summary of your purchase, the total amount charged, and your order number. Please keep this email for your records.

Invoices:

For your convenience, an electronic invoice will be sent to your registered email address after your order has been processed. This invoice will include a detailed breakdown of your purchase, including product prices, taxes, and any additional charges.

Billing Disputes:

If you have any concerns or disputes regarding your billing, please contact our customer support team promptly. We will investigate and resolve any billing discrepancies as efficiently as possible.

Refunds and Returns:

Information regarding our refund and return policies can be found on our Returns and Refunds page on our website. Please review these policies for details on eligibility and procedures.

Currency:

All transactions on our website are conducted in GBP (Great British Pound).

Changes to Billing Policy:

We may update this billing policy from time to time to reflect changes in our business practices or legal requirements. Any significant changes will be communicated to you through email or prominently displayed on our website.

Contact Us:

If you have any questions or require assistance regarding our billing policy, please don’t hesitate to contact our customer support team. You can find our contact information on the “Contact Us” page of our website.

Thank you for shopping with Gym Equipment Super Shop. We appreciate your trust in us and are committed to providing you with an excellent shopping experience.